Return & Refund Policy

Welcome to Filenod.

Filenod operates as an IT Services Provider, Incubation & Academy platform, and an e-commerce digital marketplace offering digital products, educational resources, software solutions, technology platforms, and IT-enabled services.

1. No Return & No Refund Policy

Due to the nature of our products and services, all sales made on Filenod are final. We follow a strict No Return, No Refund policy.

  • Digital products once delivered cannot be returned.
  • Payments for online services, subscriptions, or platform access are non-refundable.
  • Educational content, courses, downloads, and software licenses are non-returnable.

2. Digital Products & Services

Filenod primarily sells intangible and digital products, including but not limited to:

  • Online courses and learning materials
  • Software, scripts, and digital tools
  • Technology platforms and IT solutions
  • Freelancing and business-related digital services

Once access is granted or files are delivered, the transaction is considered complete.

3. Exceptions

Refunds or replacements may only be considered under exceptional circumstances, such as:

  • Duplicate payment made by the customer
  • Technical error caused directly by Filenod preventing access to the purchased product

Any such request must be raised within 48 hours of purchase and is subject to Filenod’s review and approval.

4. User Responsibility

Customers are advised to carefully review product descriptions, service details, and pricing before making a purchase. By completing a transaction, you acknowledge and agree to this Return & Refund Policy.

5. Policy Updates

Filenod reserves the right to modify or update this policy at any time. Changes will be effective immediately upon posting on this page.

6. Contact Information

If you have questions regarding this policy, please contact us:

Filenod IT Services Provider
Website: www.filenod.com
Email: info@filenod.com
Phone: +92 345 4955590