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Solution

AI-native business portal

Built for SMBs juggling intake, billing, files, and chats across half a dozen disconnected tools. We design and ship a single AI-native portal — your CRM, ticketing, document workflows, and customer self-serve — branded under your domain, with an LLM copilot baked in.

Book a discovery call See case studies

Outcomes you can expect

faster client intake
4×
fewer support tickets in 90 days
62%
from kickoff to live portal
6–12wk
monthly bill — yours
1

Who it’s for

Built for these teams.

  • Professional services firms outgrowing email + spreadsheets
  • SaaS founders wanting an AI-first product without a 24-month build
  • Operators replacing 4–6 SaaS subscriptions with one accountable system

What you get

Four things, non-negotiable.

01

Built around your workflow, not a template

We map your intake, billing, delivery, and review loops before writing code. The portal mirrors how your team already thinks — no retraining, no abandoned tools.

02

LLM copilot, not a chatbot toy

Embedded GPT/Claude inside the portal — drafts replies, summarises threads, classifies tickets, answers customer questions from your own docs. With guardrails, evals, and audit logs.

03

Own the data, own the brand

Hosted on your subdomain, branded to your identity, exportable on day one. No vendor lock-in. We give you the keys; you decide if we keep operating it.

04

Operate it for you or hand it over

Choose: we ship + go, or we ship + run hosting, support, and quarterly upgrades on retainer. Same codebase, your call.

How we work

From kickoff to live, the five steps.

  1. 01

    Wk 1

    Discovery

    Map current workflows, intake forms, billing cycles, edge cases. Pin the smallest workable v1.

  2. 02

    Wk 2–3

    Design + IA

    Wireframes + clickable Figma prototype. Stakeholder sign-off before code.

  3. 03

    Wk 4–10

    Build

    Two-week sprints with demos every Friday. Real users on staging from sprint 2.

  4. 04

    Wk 8–11

    AI integration

    LLM copilot wired with your knowledge base + evals. Guardrails tested against real prompts.

  5. 05

    Wk 11–12

    Launch + adopt

    Migrate live data, train your team, ship. Two weeks of paired support after go-live.

The stack we typically ship

Production-grade defaults, swappable on request.

  • Next.js 15
  • TypeScript
  • Postgres + Drizzle
  • Resend + Stripe
  • OpenAI / Anthropic API
  • Tailwind v4
  • Caddy + Docker

FAQ

Questions buyers ask us first.

Can we keep our existing tools?+

Yes — we integrate via API where keeping a tool makes sense (Stripe billing, Slack alerts). The portal is the front door, not a forced replacement.

How is this different from no-code?+

Code we own and can extend. No-code hits a ceiling at ~3 entities, ~5 workflows. Custom code scales with your business and stays fast.

Where is data hosted?+

On your subdomain, in the region you choose. EU, US, Pakistan, UAE — all available. You own the database; we run the platform.

What about security?+

TLS everywhere, encrypted at rest, row-level access, audit logs, signed-URL file delivery. Annual pen test on retainer plans.

Where this lands

Industries we ship this for · case studies that prove it.

Industries

Tax & accounting

Custom practice-management portals for tax consultants, accountants, and bookkeepers.

Industry page

Mobility & transport

Multi-tenant SaaS for chauffeur services, fleet operators, and transport dispatchers.

Industry page

Healthcare & wellness

Patient intake portals, clinic dashboards, and HIPAA-conscious custom builds for clinics and wellness brands.

Industry page

E-commerce & retail

Headless storefronts, Shopify migrations, and inventory portals for ambitious retailers.

Industry page

Case studies

Tax & accounting · 2025

TaxConsultant

Replacing Drake + Dropbox + email with one branded client portal for a growing tax practice.

Read the case

Mobility & transport · 2026

Chauffeur

A multi-tenant chauffeur SaaS exportable to any shared cPanel host — so franchisees onboard without DevOps.

Read the case

Education & academies · 2024–26

Filenod Academy

Building and operating an in-house IT training platform — 35 live courses, 48 cohort slots, 1,000+ alumni.

Read the case

Let’s build

Got a project in mind?
We’d love to build it.

Tell us what you’re working on. Most enquiries get a real human reply within one business day, and a 30-minute scoping call within three.

Start a project info@filenod.com

Filenod IT Services · Abbottabad, Pakistan · Worldwide